Option 1: FWD Tapp

Log in to your FWD Tapp account and Tap on View All from your dashboard and select “Update Contact Information” or Tap on your account avatar and select “Contact Information”

Read this handy guide if you're having trouble logging in, bit.ly/FWDTappHandyGuide. No FWD Tapp, yet? Download for free via App Store and Google Play.

Option 2: Update Client Information Form

Fill out the “Updating of Client Information” form and email to customerconnect.ph@fwd.com. Use the subject line: Update my information: <Name>

Option 3: FWD Customer Connect

Reach out to our 24/7 Customer Connect. Call our hotline +632 8888 8388, chat with us at fwd.com.ph or email customerconnect.ph@fwd.com. We’re here for you, 24/7.