10 years of customer celebrations

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My Policy

The One for Gamers

BIG 3 Critical Illness Insurance

Set for Health Critical Illness Insurance

Set for Tomorrow - Term Life Insurance

3-in-1 Protection Insurance Plan 5397

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10 years of customer celebrations

FWD is the Official Insurer of Mobile Legends: Bang Bang Professional League S12.

Celebrate your Victories!

Transforming how people view insurance through breakthroughs

Innovations

Know yourself to protect yourself.

Get your Financial Quotient!

The first-ever gameshow in the Philippines that promotes financial literacy.

Pinoy Money Master

The supercharged 2-in-1 app that helps you achieve real-life goals.

Omne by FWD

Insurance coverage you can personalize

The One For Life

Critical Illness Insurance

BIG 3

Get inspired

Health and Wellbeing

Why your financial wellbeing is a BIG deal

Discover how financial wellness enhances wellbeing. Unlock peace of mind and a better financial life. Join us on the path to achieve it!

Money and insurance

Is your partner financially savvy?

Spot the signs they are NOT! We all know that relationships can be a rollercoaster ride filled with ups and downs. While compatibility is essential in many aspects, one area that often gets overlooked is finances. That's right; money matters!

Be Ready: A Breast Cancer Insurance Plan

Health and fitness

Be Ready: A Breast Cancer Insurance Plan

Prioritize breast cancer prevention in your daily routine to ensure early detection. Learn how to make it a vital part of your life.

Frequently asked questions

How do I file for a claim if there’s been a loss of life?

How do I know if I can file a claim for loss of life?

Do I need to submit the original claim documents?

Can a child aged below 18 file a claim?

I have the claim forms and documents ready. When should I file my claim?

Need help?

We have a range of options for support and help.

Call +632 8888 8388

We’re always ready to help, 24/7

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Our chatbot is trained to help in all kinds of ways, at super speed. Need help, fast? Fi is here to assist. And if Fi can’t help, it’ll give you alternative support options.

Email us

Drop us an email via customerconnect.ph@fwd.com and we’ll get back to you as soon as possible