Showing our appreciation

Customer love

Hear what our most loyal customers say

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Angie Gatdula

The first thing that comes to mind is when I got married, so I had to change my name, and my beneficiary, and it was very smooth for me to do that. I think everything was done online. Also, I think you know, the thing with insurance is when you get one, you don’t wanna have to worry about it. You just wanna make sure that you’re making payments on your premiums on time and that’s it. 10 years, I never had a headache, I never had an issue. It’s like they’re there, but they’re not there. I think that’s an excellent plan, when you’re talking about an insurance company. That tells me that they’re doing a good job. ‘Cause I don’t have to worry about anything. If I have questions, I can just send an email or chat, um, so again, that tells me they’re doing a fantastic job.

From our customers…

Joselito

Overall experience is great. The quotation is readable and easy to understand. The payment channel is very convenient and posting are real time. Most of all the application where as a client I can easily update my information at the palm of my hand.

Bimbon

I love that there is already an underwriting decision even before I complete the payment for the application. Very fast!

Marilou

Happy po ako kasi bukod sa mabait ung agent na nakausap ko napaka honest pa niya. Thank you so much FWD Insurance!

FWD Champions

FWD Champions

This app helps you achieve your real-life goals!

This app helps you achieve your real-life goals!
This app helps you achieve your real-life goals!

Customer Portal

Customer Portal

Claims Portal

Claims Portal
Claims Portal
59th Anvil Awards
FWD Philippines
2024
59th Anvil Awards
FWD Philippines
2024
58th Anvil Awards
FWD Philippines
2023
KPMG Global CEE
FWD Philippines
2023

Frequently asked questions

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