FWD Insurance provides COVID-19 special coverage to existing policyholders

13 March 2020, Manila, Philippines – Fast-growing insurer FWD Life Insurance Philippines (FWD Insurance), part of pan-Asian FWD Group, announced it will be providing additional benefits to eligible policyholders who are diagnosed with COVID-19.

13 March 2020, Manila, Philippines – Fast-growing insurer FWD Life Insurance Philippines (FWD Insurance), part of pan-Asian FWD Group, announced it will be providing additional benefits to eligible policyholders who are diagnosed with COVID-19.

The FWD COVID-19 Ready special coverage will be provided to FWD policyholders of individual plans (excluding FWD Peace, Set Ka Na, and Kandüü plans – KanMend, KanLive, and KanGuard) issued and active before March 1, 2020. Under this special coverage, which will be in effect for a limited period from March 9 to April 15, 2020, additional medical benefit of Php100,000 will be provided to the policyholder upon diagnosis and within 48 hours after complete claim submission. Should death occur due to COVID-19, an additional funeral benefit of Php50,000 will be given to the beneficiary. 

“FWD COVID-19 Ready is on top of our policyholders’ existing life insurance plans and riders and is meant to provide an extra level of protection amidst these uncertain times,” FWD Insurance President and Chief Executive Officer Li Hao Zhuang said. “In true bayanihan spirit, FWD is doing its part to help our customers have confidence despite the growing threat of the COVID-19 pandemic. FWD COVID-19 Ready is our way of staying committed to our promise to be with customers every step of the way, so should they be affected by this disease, they can fully recover.”

In addition, FWD Insurance is providing additional benefits and consideration amidst the COVID-19 situation, until April 15, 2020:

- Extension of insurance premium payment grace period to 90 days for customers with confirmed COVID-19 cases 

- Extension of insurance premium payment grace period to 90 days for customers with confirmed COVID-19 cases 
- Extension of insurance premium payment grace period to 60 days for all other customers
- Acceptance of all insurance benefit claims even beyond 30 days
- Acceptance of soft copies of all insurance claim documents


- Extension of insurance premium payment grace period to 90 days for customers with confirmed COVID-19 cases 
- Extension of insurance premium payment grace period to 90 days for customers with confirmed COVID-19 cases 
- Extension of insurance premium payment grace period to 60 days for all other customers
- Acceptance of all insurance benefit claims even beyond 30 days
- Acceptance of soft copies of all insurance claim documents
For more information regarding FWD COVID-19 Ready, customers can go to fwd.com.ph, contact their FWD advisors, or the insurer’s 24/7 FWD Customer Connect Hotline at (02) 8888-8388. 




About FWD Philippines

FWD Life Insurance Corporation (FWD Life) launched its commercial operations in September 2014. As of end-2018, FWD Life has the highest Paid-Up Capital among life insurers in the Philippines with PhP 2.3 billion.1 FWD Life now ranks 8th in the life insurance industry in terms of New Business Annual Premium Equivalent.2  

FWD Group spans Hong Kong & Macau, Thailand, Indonesia, the Philippines, Singapore, Vietnam, Japan, and Malaysia, offering life and medical insurance, general insurance, employee benefits, Shariah, and Family Takaful products across a number of its markets. Established in Asia in 2013, FWD is the insurance business arm of investment group, Pacific Century Group. In the Philippines, FWD has 17 business hubs located in key cities nationwide with its headquarters in Bonifacio Global City in Taguig.  

FWD is focused on creating fresh customer experiences, with easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD aims to become a leading pan-Asian insurer that changes the way people feel about insurance.

For more information please visit fwd.com.ph.  
1 www.insurance.gov.ph > Statistics > 2018 > Based on Paid-Up Capital
2 www.insurance.gov.ph > Statistics > 2018 > Based on New Business Annual Premium Equivalent


Media Inquiries: 

FWD Life Insurance Corporation
Rochelle R. Vandenberghe
Head of Marketing
FWD Life Philippines
(
E) rochelle.vandenberghe@fwd.com
(T) +63 2 85587306