We are here for you

Get answers with one call

Talk to our Customer Connect Executives for all your insurance inquiries and needs.
Call us at +632 888 8388.

Visit us face-to-face

Visit us face-to-face and we’ll get everything you need in one go. 

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Customer Connect

Access your policy contract anytime and anywhere in the world.

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Making a claim?

At FWD Life, filing a claim is easy. Just head on over to our Claims page to find the requirements you need.

See Claims Process

More things you can do

Check out our Frequently Asked Questions (FAQs)

Download policy request and claims forms

Our Customer Charter

The FWD Life Customer Charter is a set of promises that FWD Life customers can expect from us. This is the underlying commitment we promise to give you a delightful customer experience.

Download (PDF)

We are here to support you all the way

We understand that life can be tough. That is why we are making things less complicated – from filing a claim to all the processes in between – find the support you need here.