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Get answers with one call

Talk to our Customer Connect Executives for all your insurance inquiries and needs.
Call us at +632 8888 8388.

Chat online instantly

Chat in real-time and get your inquiries answered instantly. 

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Visit us face-to-face

Visit us face-to-face and we’ll get everything you need in one go. 

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FWD Tapp

Access your policy, monitor your investments, pay your premiums with FWD Tapp. Available for iOS and Android

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Making a claim?

At FWD Life, filing a claim is easy. Just head on over to our Claims page to find the requirements you need.

More things you can do

Check out our Frequently Asked Questions (FAQs)

Download policy request and claims forms

Our Customer Charter

The FWD Life Customer Charter is a set of promises that FWD Life customers can expect from us. This is the underlying commitment we promise to give you a delightful customer experience.

Download (PDF)

We are here to support you all the way

We understand that life can be tough. That is why we are making things less complicated – from filing a claim to all the processes in between – find the support you need here.