Our beliefs

FWD is dedicated to safeguarding all our stakeholders’ interests—from business partners to employees, to our shareholders, community members, and customers—in a balanced and transparent manner, as shown in its ASEAN Corporate Governance Scorecard.

ASEAN Corporate Governance Scorecard

Rights of Stakeholders

Company's corporate governance framework protects and facilitates the exercise of all stakeholders' right.

See more

Equitable Treatment of Stakeholders

Company ensures fair treatment of all shareholders and protects its minority shareholders

See more

Role of Stakeholders in Corporate Governance

Company has initiated and executed policies and activities to respect, defend, and promote the rights of its stakeholders.

See more

Disclosure and Transparency

Company practices full and more transparent disclosure in order to deter against corporate governance malpractices

See more

Responsibilities of the Board

Company clearly provides information regarding the Board's duties and responsibilities.

See more

Bonus

This section contains additional items in the Corporate Governance Scorecard, pertaining to shareholders' rights and roles, the Board's responsibilities, as well as disclosure and transparency requirements, amongst others.

See more

Penalty

This section contains additional items in the Corporate Governance Scorecard, pertaining to shareholders' rights and roles, the Board's responsibilities, as well as disclosure and transparency requirements, amongst others.

See more

Company Policy

Company is guided by these set of standards as detailed in the policies.


We believe that an ethically-governed Company could only be made possible with the utmost cooperation of our stakeholders -- our directors, officers, employees, financial advisers, business partners, third party suppliers, and the public.

Speaking up about any wrong doing on our part, including but not limited to, breaches of policies, violations of law, bribery and corruption, is encouraged and Company will promptly address such reports.

FWD Life Philippines strictly adheres to fair trading practices. Our Corporate Governance Manual requires everyone to disclose any instance of conflict of interest that may display bias for or against any entity. If a conflict of interest exists, we require our Officers, Directors, and employees to disclose their interest and/or dealings within three (3) days from the discovery. Additionally, they may not participate in any activity involving information that is not readily available to the public.

The Company has adopted a Related Party Transactions (RPT) Policy to ensure that RPTs are conducted in the regular course of business and not undertaken on more favorable economic terms in favor of related parties. In this line, FWD LifePhilippines established a Board Level RPT Committee to assist the Board in its assessment of all RPTs and ensure that related parties are handled in a sound and prudent manner, with integrity, and in compliance with applicable laws and regulations. RPTs are properly disclosed in our audited financial statements, and other applicable filings required by the Insurance Commission.

FWD Life Philippines’ Shareholders, Directors, employees, officers, and distributors are committed to observing the highest code of professional ethics at all times. We take to heart our Code of Ethics and Business Conduct, because we want our policy holders and the insuring public protected at all costs. Thus, in order to “Do the Right Things Right,” we have been guided by Code of Conduct & Business Ethics the following principles: act with honesty and integrity; be informed and act responsibly; be open and clear; act with professionalism and respect; and be socially and environmentally responsible. Constant trainings are conducted and advisories are sent to educate our people regarding the Code of Conduct.

The Company strictly adheres to Philippine laws on Anti-Bribery and Anti-Corruption. FWD Philippines adopts an Anti-Bribery and Gifts and Entertainment policy that provides guidance on how and/or when gifts and/or benefits may be accepted, and/or offered.

FWD has a formal anti-fraud program that covers potential employee, distributor and customer fraud that features a range of detection processes to minimize fraud occurrence.  In accordance with IC Circular 2016-50, FWD submitted the Anti-Fraud plan for review, this plan will be reviewed and updated as needed to cater for potential changes in the fraud landscape.

Source Documents

Company’s scorecard documentary requirements

Find out more

2017 Annual Report

Company’s updates and yearly performance

Find out more