Insurer enhances benefits, provides extra coverage

FWD Life Insurance Philippines (FWD Insurance) announced its enhanced COVID-19 coverage for eligible existing customers and will also provide customers who are medical and health care workers at the frontline of the fight against the coronavirus with lump-sum death benefits.

“FWD is committed to providing customers with the right support. As such, we constantly review our products to ensure the appropriateness of our benefits and offerings,” said Li Hao Zhuang, FWD Insurance President and Chief Executive Officer. 

“As the COVID-19 pandemic evolves, our Filipino bayanihan spirit is important to us now more than ever, and our enhanced benefits to provide extra coverage for medical and health care workers on the frontline whom many consider being our unsung heroes amidst the pandemic.” 

FWD COVID-19Assist provides additional death benefits for Individual plans worth P100,000, with additional P50,000 if the insured is a medical frontliner. 

Kandüü plan holders are eligible for P10,000, with additional P5,000 if the insured is a medical frontliner. 

Additional P25,000 will be paid if the policyholder is registered with FWD Tapp upon claiming the COVID-19 Assist benefit. 

FWD customers with individual policies and Kandüü are eligible for the P100,000 benefit. 

For any FWD COVID-19 offer including the previous COVID-19 Ready and the enhanced COVID-19 Assist, the benefit can only be claimed once. 

In addition, FWD Insurance will continue to provide its individual customers additional benefits and consideration in response to the COVID-19 outbreak until April 30, 2020. 

For plans with due dates from March 6 to April 30, there will be an extension of insurance premium payment grace period to 90 days for customers diagnosed with COVID-19, and 60 days for all other customers.

FWD is also accepting and processing claims including those filed beyond 30 days and accepting insurance claim documents in soft copy format. 

FWD Insurance also launched its COVID-19 Charity Drive, whereby every eligible FWD protection policy purchased in April 2020 will generate a donation for the St. Luke’s Medical Center Foundation. 

Funds raised will be used to buy additional personal protective equipment (PPE) for the hospital’s medical frontline.