+63 2 888 8388
Additional documents (if needed)
If disability or death is due to an accident:
To be completed by the Insured.
To be completed by the attending doctor.
Claims Department G/F W Fifth Avenue Building, 5th Avenue corner 32nd Street, Bonifacio Global City, Taguig City 1634
Go to the FWD Life branch nearest you. You may also give the documents to your Financial Wealth Planner or Financial Solutions Consultant
We will send updates via SMS and email upon receiving your complete documents. A status confirmation will be given if your claim has been approved or if additional requirements are needed. If you do not hear from us, you may email ClaimsConnect.firstname.lastname@example.org.
The above claims procedure is for reference only. For more details, please refer to the relevant policy provisions. FWD reserves the right to amend these requirements or seek additional information to support each claim.