Our story so far

Celebrate living

At FWD, we don't think insurance should stop at peace-of-mind. We think it should reassure that you’ve got a trusted partner who’s there if you need us. Meaning you can transform those small moments into big reasons to celebrate living.

Pacific Century Group

Our latest performance

Our diversity & inclusion commitment

Learn more about the FWD Group

Our history

February 2013

2014

2015

2016

2017

2018

2019

2020

2021

Established in Asia in 2013, FWD is the insurance business of investment group, Pacific Century Group.

FWD is focused on creating fresh customer experiences, with easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD aims to become a leading pan-Asian insurer that changes the way people feel about insurance.

December

We ranked 8th in terms of New Business Annual Premium Equivalent based on Insurance Commission’s 2019 report.

We ranked 1st for Customer Experience in the Philippines based on an independent CX Index conducted by Forrester.

We unveiled the newly renamed FWD-Muntinlupa-Cavite Expressway (FWD-MCX).

We launched our chatbot Enzo, with the capability to schedule appointments with financial advisors, respond to product inquiries, and offer product recommendations tailored to our customers’ financial goals.

We opened our business hubs in Binondo, Manila and Valencia, Bukidnon.

Our awards

We’re proud of our people, our projects, and our dynamic working environment. Our awards shine a spotlight on some of our greatest success stories - as well as the hard work that got us there.

Best Life Insurance Brand – Philippines

Global Banking & Finance Awards | FWD Philippines

2020

Marketing Initiative of the Year | FWD North Pole Marathon

Insurance Asia Awards | FWD Philippines

2019

Master Agency Award

GAMA International | FWD Philippines

2019

Excellence in Education Awards

LOMA | FWD Philippines

2018

Our team

We believe that building the right culture starts with building the right team
who we know will make the right decisions. And we have an extraordinary
leadership team at FWD – smart, progressive, and experienced.

Want to join us?

We operate a diverse and inclusive workspace that nurtures big ideas and fearless innovation. We’re powered by our vision to change the way people feel about insurance.